3 December 2025

An international workshop was held in Osaka in Japan in February this year as a collaboration between CenSE and the Institute of Business and Management at Kwansei Gakuin University.
Evening skyline view of Abeno Harukas in Osaka

The workshop was attended by over 100 academics and senior practitioners. Its focus was to explore the nature of such ecosystems and to present current research on the delivery and evaluation of public services, drawing from experiencer on Italy.

Professor Stephen Osborne from CenSE provided the keynote for the workshop, where he explored the nature of public service ecosystems and presented a framework both research about, and working within, such ecosystems.

This was followed by presentations by Professors Greta Nasi (Bocconi University) on citizen preferences and local government performance, Maria Cucciniello (formerly of CenSE but now at Bocconi University) on robust public services within public service ecosystems, and Carmine Bianchi (Palermo University) on ‘intelligent performance management’ within such ecosystems.

A full report of the workshop was published in Public Money & Management.

Read the full workshop report